I have been in business for more than a decade. I have worked with a number of firms that offer similar services to PBI, but none consistently gives me the high service level that you do. Everyone on staff has such a strong attention to detail, is immediately accessible, and gives truly personalized attention. Thanks for everything you do!
I know ours is a small firm, but with PBI, I always feel like an important client.
In our industry, our payroll changes every cycle based on season, weather and the size of the jobs we need to fulfill. We take great comfort in knowing that our paychecks are on time and accurate for our team. The time and attendance services help keep everything running smoothly and the staff at PBI help us whenever we have questions. We can’t thank you all enough for taking a headache and making it an easy part of our administrative things to do.
As the office manager for an active medical practice, I have a lot on my plate. I expect our payroll company to do their part accurately and on time. PBIPayroll never lets me down. But there is more. I could never have imagined the level of customer service, friendliness and care our practice receives from every staff person we deal with at PBI. It seems you have built these assets into the company’s culture and boy does it show! Thank you for making it easier for me to do my job and for me to get a good night’s sleep – even before payday.
We have several locations and a lot of employees, each with a unique schedule. We know our strengths and challenges. Handling all of the issues related to payroll is not among our strengths. We are better off creating and serving great food to our customers. We prefer to leave all of the administrative details related to payroll and HR to PBIPayroll. The team at PBI keeps us up to date and compliant with all our payroll needs. They are always on top of the details so we can plan new and exciting menu options. Thank goodness for PBIPayroll!